Terms & Conditions
Last updated: June 2026
Welcome to The Quince. By visiting our website, making a reservation, or dining with us, you agree to the following terms. We’ve kept them clear and straightforward — the way hospitality should be.
Menu & Pricing
All menu prices displayed on our website are indicative and subject to change without prior notice. The actual price of any dish or beverage is the price in effect at the time of dining or ordering. While we make every effort to keep our online menu accurate, occasional discrepancies may occur.
Availability of Items
Menu items are subject to availability. Certain dishes or beverages may not be available at all times due to seasonality, supply, or operational constraints. We reserve the right to substitute ingredients or discontinue items without prior notice.
Reservations
Reservations are subject to availability and are not guaranteed until confirmed by our team. We recommend booking in advance, especially for weekends and private events. The Quince reserves the right to modify or cancel reservations where operationally necessary.
Photography & Imagery
Photographs of our spaces, dishes, and celebrations displayed on this website are for representative purposes. They showcase the types of experiences and settings we offer. Actual presentation, plating, and ambience may vary. We would love to create real memories with you at The Quince.
Event Bookings
Private celebrations, corporate dinners, and other events are subject to availability and confirmation by our team. Specific menu selections, seating arrangements, and other requirements should be discussed directly with us. Event bookings may require advance notice and, in some cases, a deposit.
Website Accuracy
We make every effort to ensure the information on this website is accurate and up-to-date. However, details — including menu items, prices, operating hours, and photographs — may change. The Quince is not liable for any reliance placed on website information alone. For the most current information, please contact us directly.
Alcohol Service
Alcoholic beverages are served at The Quince only in accordance with applicable laws and regulations. Alcohol will not be served to persons below 21 years of age. Guests may be required to present a valid government-issued photo identification for age verification. Management reserves the right to refuse alcohol service to any guest where legally required or where, in the judgement of management, such service would be inappropriate, unsafe, or inconsistent with responsible hospitality practices. Guests are encouraged to consume alcohol responsibly. The Quince promotes a safe, respectful, and welcoming environment for all patrons. Please drink responsibly.
Guest Conduct
We are committed to providing a warm and welcoming environment for all our guests. The Quince reserves the right to refuse service or entry to any person whose conduct is disruptive, inappropriate, or compromises the experience of other guests.
External Services
Links to third-party services and platforms, including WhatsApp, Swiggy, Zomato, and other external websites, are provided for convenience. The Quince does not control and is not responsible for the content, privacy practices, availability, or services provided by these third-party platforms. Use of such services is subject to their respective terms and policies.
Liability
The Quince shall not be held liable for any direct, indirect, or consequential loss or damage arising from the use of this website or from dining at our establishment, except where such liability cannot be excluded by applicable law.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Your continued use of the website and our services constitutes acceptance of the updated terms.
Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.
If you have any questions about these Terms & Conditions, please call us or send a message — our details are on the website. We prefer speaking with our guests directly.
